Terms of Service

Last updated: September 4, 2026

These Terms govern your use of PrintVerse's AI image refinement, image-to-3D creation, and browser-based 3D tools (the "Services"), operated by Monolith Prime LLC ("PrintVerse," "we," or "us"). By using the Services, you agree to these Terms and our Community Guidelines. Our Privacy Policy explains how we handle personal information.

1. Eligibility and Accounts

You must be at least 13 and meet any higher minimum age required by law where you live. If you are not yet a legal adult, a parent or legal guardian must permit your use and agree to these Terms on your behalf.

If you use the Services for an organization, you must have authority to bind it to these Terms.

Provide accurate account information, protect your sign-in credentials, and notify us of suspected unauthorized access. You are responsible for activity you authorize through your account.

2. Credits and Payments

Credits pay for AI processing. Prices, Credit costs for Refine Image and Create 3D Model, and expiration periods are disclosed on Pricing and in the relevant Credit purchase, image refinement, or 3D model creation flow. The terms disclosed when you purchase or receive Credits apply to that grant. Credits expiring soonest are used first.

Except where required by law, Credits cannot be transferred or redeemed for cash. Payments are processed through Stripe; you must be authorized to use the payment method.

Completed purchases are generally final, except where a refund is required by law or we confirm a billing error. Contact support about failed image refinement or 3D model creation, missing Credits, or incorrect charges.

3. Your Content and Rights

You retain any rights you hold in images, prompts, and files you submit. You must have the rights and permissions needed to submit them and allow their processing.

You grant us a worldwide, non-exclusive, royalty-free license to store, copy, process, and transmit your content as needed to provide, secure, and improve the Services, including through our providers. This license is subject to applicable law and the processing described in our Privacy Policy; it does not authorize public use of your content in marketing without your permission.

PrintVerse does not claim ownership of images you refine or 3D models you create with PrintVerse. For images and models you create with valid Credits—including purchased, Trial, and Referral Credits—we permit personal and commercial use, including modification, digital file sales, physical products, and manufacturing, to the extent we hold the relevant rights.

These permissions remain subject to your input rights, applicable law, and applicable AI provider terms. They do not grant rights to another person's artwork, brand, likeness, or other protected material.

Credit expiration alone does not end these permissions. Earlier valid model licenses remain governed by their original terms.

4. PrintVerse's Rights

The Services, software, and brand assets belong to PrintVerse or its licensors. Permission to use your models does not transfer rights in the platform or allow you to imply our endorsement.

Do not copy, resell, or reverse-engineer the Services except where applicable law or a separate license permits it.

5. AI and Printing Limitations

AI results may be inaccurate, incomplete, or similar to other users' results. We do not guarantee originality, copyright protection, or freedom from third-party claims.

Review results before using or sharing them. Models, previews, repair results, and suggested 3D printing parameters are not engineering or safety certifications. You are responsible for checking geometry, dimensions, materials, printer settings, and suitability before printing, selling, or manufacturing an item.

6. Service Availability and Account Closure

Features and operating limits may change, and uninterrupted service or permanent file storage is not guaranteed. Keep copies of work you need.

We may restrict access or remove content to enforce these Terms, address security risks, or comply with law. We will provide notice and an explanation where reasonably practicable and legally permitted. Contact support to request account closure or review of a restriction.

7. Warranties and Liability

To the extent permitted by law, the Services and outputs are provided "as is" and "as available," without warranties of merchantability, fitness for a particular purpose, or non-infringement. We are not liable for indirect or consequential losses arising from their use.

Nothing in these Terms excludes liability for fraud, willful misconduct, gross negligence, or any liability that cannot legally be excluded, or limits your mandatory consumer rights, including applicable remedies for defective services.

8. Updates and Contact

We may update these Terms prospectively. We will give notice of material changes before they take effect and seek agreement where required by law. Changes do not retroactively reduce rights already granted in your models.

For questions, billing issues, or disputes, contact support@printverse.ai. Reporting a dispute does not restrict your right to seek legal remedies.

Monolith Prime LLC
131 Continental Dr, Suite 305, Newark, Delaware 19713, United States