Privacy Policy

Last Updated: September 7, 2025

1. Introduction

Monolith Prime LLC ("Printverse," "we," "us," or "our") operates the website www.printverse.ai (the "Site") and provides AI image generation services (the "Services"). This Privacy Policy explains how we collect, use, share, and protect your information.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

Account Information

  • Username and email address
  • Password (encrypted)
  • Account settings and preferences

Content and Inputs

  • Text prompts you enter
  • Images you upload
  • AI-generated content you create
  • Generation settings and parameters
  • Interactions with other users' content (likes, remixes)

Payment Information

  • Processed by third-party payment processors
  • We do not store credit card numbers
  • Transaction history and subscription status

Communications

  • Support requests and feedback
  • Survey responses
  • Email correspondence

2.2 Information Collected Automatically

Usage Data

  • Pages visited and features used
  • Generation history and patterns
  • Time stamps and session duration
  • Referring and exit pages

Device Information

  • IP address
  • Browser type and version
  • Operating system
  • Screen resolution
  • Device identifiers

Cookies and Tracking We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze usage patterns
  • Improve our Services

2.3 Information from Other Sources

We may receive information when you:

  • Sign up through social login providers
  • Use referral links from other users
  • Interact with us on social media

3. How We Use Your Information

3.1 To Provide Services

  • Process your prompts and generate content
  • Manage your account and credits
  • Process payments
  • Provide customer support

3.2 To Improve Our Services

  • Analyze usage patterns
  • Develop new features
  • Train and improve AI models (see Section 4)
  • Fix bugs and enhance performance

3.3 To Communicate

  • Send service updates and notifications
  • Respond to your inquiries
  • Send marketing communications (with consent)
  • Inform you about new features

3.4 For Legal and Safety Purposes

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Prevent fraud and abuse
  • Protect rights and safety

4. AI Training and Content Usage

4.1 Content Generated with Paid Credits

  • Used only to provide the service
  • Not used for model training without consent
  • Kept private by default
  • You control sharing settings

4.2 Content Generated with Free Credits

  • May be displayed in public galleries
  • Licensed under CC BY-NC 4.0
  • May be used to improve our services
  • May be remixed by other users
  • Used for marketing with attribution

4.3 Model Training

We may use data to:

  • Improve generation quality
  • Enhance safety filters
  • Develop new features
  • Conduct research

We implement appropriate safeguards when using data for these purposes.

5. How We Share Information

5.1 We Do Not Sell Personal Information

5.2 We May Share With:

Service Providers

  • Payment processors
  • Cloud hosting services
  • Analytics providers
  • Customer support tools
  • Email service providers

Other Users (for Free Content)

  • Username and profile picture
  • Content created with free credits
  • Under CC BY-NC 4.0 license

Legal Requirements

  • Law enforcement (with valid legal process)
  • To comply with laws or regulations
  • To protect rights and safety

Business Transfers

  • In case of merger, sale, or acquisition
  • We will notify you of changes

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When you delete your account:

  • Personal information is removed within 30 days
  • Some information may be retained for legal purposes
  • Publicly shared content may remain visible

7. Data Security

We implement industry-standard security measures including:

  • Encryption in transit and at rest
  • Regular security assessments
  • Access controls and monitoring
  • Secure payment processing

However, no system is 100% secure. You are responsible for maintaining the security of your account credentials.

8. Your Rights and Choices

8.1 You Can:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account
  • Download your data (portability)
  • Opt-out of marketing emails
  • Control content visibility (paid accounts)

8.2 To Exercise Rights:

  • Visit your account settings
  • Email privacy@printverse.ai
  • We will respond within 30 days

9. Cookies and Tracking

We use:

  • Essential cookies: Required for the Service to function
  • Analytics cookies: To understand usage patterns
  • Preference cookies: To remember your settings

You can control cookies through your browser settings, but some features may not work without them.

10. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will promptly delete it.

If you are a parent and believe your child has provided us information, please contact us at privacy@printverse.ai.

11. International Data Transfers

Your information may be transferred to and processed in the United States and other countries. By using our Services, you consent to these transfers.

We take appropriate safeguards to protect your information during international transfers.

12. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

13. Regional Privacy Rights

13.1 California Residents (CCPA)

You have the right to:

  • Know what personal information we collect, use, and share
  • Delete your personal information
  • Opt-out of the "sale" of personal information (we do not sell)
  • Non-discrimination for exercising rights

Categories of Information We Collect:

  • Identifiers (name, email, IP address)
  • Commercial information (purchase history)
  • Internet activity (usage data)
  • Visual information (uploaded images)
  • Inferences (preferences based on usage)

To exercise rights: privacy@printverse.ai

13.2 European Users (GDPR)

Legal Basis for Processing:

  • Contract performance (to provide Services)
  • Legitimate interests (to improve Services)
  • Consent (for marketing)
  • Legal obligations

Your Rights:

  • Access your data
  • Rectification of inaccurate data
  • Erasure ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

Data Protection Officer: privacy@printverse.ai

You may lodge a complaint with your local supervisory authority.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Email notification
  • Prominent notice on the Site
  • Requiring acknowledgment for continued use

15. Contact Us

For privacy-related questions or concerns:

Printverse.ai Privacy Monolith Prime LLC 131 Continental Dr, Suite 305 Newark, Delaware 19713 Email: privacy@printverse.ai

For general support: support@printverse.ai

Your Privacy Matters

We are committed to protecting your privacy and being transparent about our data practices. If you have any concerns, please don't hesitate to contact us.